We can be reached by telephone. Please dial the main number followed by the extension you wish to reach. Please leave a message when our staff is not available to answer your call. Voicemails are checked frequently and we will return your call.
We can be reached by Fax. This is an old technology and the industry standard. It is not reliable nor flexible. Manuel processing is required and delay is often inevitable.
Patients may reach us by messaging through our HIPPA compliant Patient Portal free of charge. This is a new technology, fast and reliable.
You are welcome to email us and assume the risk of transmitting information through the internet that may not be secure.
Telemedicine through FaceTime
- If you use an iPhone, iPad or a MAC, FaceTime is another option.
Support Teams:
Billing and Account Balance
- Ext 120; Email 120@ace.clinic
Business administration
- Ext 121; Email 121@ace.clinic
Complaint Hotline
- Ext 125; Email 125@ace.clinic
Communicate with ACE in Real Time ONLINE
Contact Us
Send Us a Message
Phone: (239) 244-2070
Fax: (877) 361-4539 or (239) 244-9466
Clinic Hours:
8:30 am to 4:30 pm Monday to Thursday
No Walkins after 4 pm
Extensions and Emails:
Medical Assistant for Refills, Authorization, Medical Records and Questions about patient care:
- Ext 112; Email 112@ace.clinic
Appointment Assistant for appointments, insurance and Fax documents:
- Ext 111; Email 111@ace.clinic
Email Us Copies of Your Insurance Cards